FREE SHIPPING & RETURN POLICY
Last updated June 30, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

FREE SHIPPING :

We Provide Free Shipping Across Secunderabad & Hyderabad Locations only. FREE SHIPPING Applicable to those customers whose purchase order crosses the threadfold of Above Rs. 10,000/- Shopping.

RETURN POLICY :

Open the Package in front of our Delivery Person and check Everything like its Working Condition and Its Standard. After Satisfaction Sign the Form Accepting the Product – Or Not satisfied with item and Quality Standards. Please Return Item Immediately to Delivery Person by Filling the Comment & Suggestion Form.  

All returns must be postmarked within three (3) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
SHANTILAL N SONS
Attn: Returns RMA #

1-6-267, & 268, Kandoji Bazar, General Bazaar, Kalasiguda,  Secunderabad, Telangana 500003  India  
Return shipping charges will be paid or reimbursed by us. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS  
For defective or damaged products, please contact us at the customer mail id below to arrange a refund or exchange.  

       
QUESTIONS
If you have any questions concerning our return policy, please contact us at: [email protected]